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Lifetime Warranty

Avital & Co.

If you can imagine it, we’ll create it since 1957

Lifetime Warranty

Our goal at Avital & Co., located in the heart of the world famous Diamond District in New York City (NYC), is to be your premier choice for fine quality diamonds and jewelry purchase.  Our custom made products have a limited lifetime warranty, which will protect your fine piece of jewelry against defects in workmanship and manufacturing.  This warranty does not apply to items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise.

Upon acceptance of delivery, insurance and protection of merchandise becomes the sole responsibility of the customer, and Avital & Co. shall not be held liable for any loss, theft, or resulting damages that may subsequently occur.

If you need assistance with insurance for your diamond engagement ring or other precious custom made piece of fine jewelry feel free to contact one of our associates at customerservice@Avitalandco.com or at 212-764-6851 and we will be more than happy to assist you.

Here at Avital & Co., located in the heart of the world famous Diamond District in New York City (NYC), we believe in taking care of our current and future customers.  Therefore, Avital & Co. offers many beneficial services that are free included but not limited to our Referring a Friend Program, our free Client Loyalty Rewards Program where you earn free loyalty dollar points towards future purchases, free jewelry cleaning, free verbal appraisals, free consultations, and many other free services.  In addition use our free and convenient layaway program where you may be eligible for an additional free 2,500 client loyalty dollar points (cash value of $25) towards your future purchase here at Avital & Co.  Register with us and receive your first free 2,500 client loyalty dollar points (cash value of $25) towards your first purchase valued at $150 or more here at Avital & Co. 

Warranty on Watches

This warranty covers the mechanical functions of your automatic watch including (but not limited to) running fast/slow or inexplicably stop functioning. You have one year from the date of purchase to send it back for servicing. The warranty Avital & Co. offers is comparable to any manufacturer’s warranty apart from where the service will be performed. Avital & Co. will perform the services at our location and employs expert watchmakers qualified to work on all major brands, whenever applicable uses only factory authorized replacement parts. Evidence of abuse above the factory specified tolerances will void this warranty. All our watches have met the manufacturer’s water resistance specifications, keeping the watch crown closed will maintain this water resistance and prevent damage to the movement. This warranty excludes any water damage due to loose and/or open crown and damage to the crystal due to regular wear. We do not offer to replace quartz watch batteries under this warranty.

 

Avital & Co. Jewelry is not an authorized dealer of any of the watch brands we offer on this website. We obtain our watches from reputable sources who verify to us the watch we are offering is genuine. All watches listed as “unworn” condition are showroom condition and have never been worn by a consumer. Watches listed as “previously owned” or “preowned” were worn by private individuals and sold into the dealer market. In the absence of any condition notes the customer will assume the watch’s condition as “previously owned”. Avital & Co. Jewelry make no representations to the validity of the specific manufacturer’s warranty nor acts as representative on the customer’s behalf to any specific watch manufacturers. The warranty offered by Avital & Co. Jewelry is done so through the store with our own qualified watchmakers.


To all of you, from all of us at Avital & Co. - Thank you and Happy Shopping.